Customer Stories
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B&D Industries

B&D Industries moves from days to minutes on every material order

Replaced paper forms and two-day quote waits with same-day answers and full visibility on every order.

Challenge

Paper forms. PDF attachments. Emails lost in someone's inbox. For a company running complex projects across Albuquerque, that was the reality of procurement at B&D Industries. Every material request meant extra steps. Every quote meant days of waiting. And every delay meant the job site paid the price.

The Old Way Was Costing Them More Than Time

Before Remarcable, B&D's field teams had limited options. Material requests lived on paper or in email, bouncing between inboxes with no visibility and no structure. Purchasing spent hours chasing down requests, translating handwritten notes full of shorthand and slang terms, and manually coordinating with suppliers.

Michael Sadler, Pre-Construction Manager at B&D Industries, saw the drag on every project. The process added layers of extra time on the material ordering side. For a team managing multiple jobsites with overlapping schedules and tight lead times, every hour lost to manual procurement was an hour stolen from production.

Chris Romley, a Project Engineer at B&D, lived the problem every day. Field crews would hand him material lists written in shorthand. He'd have to decode what they needed, reach out to purchasing, wait for vendor quotes, and hope nothing fell through the cracks. Two to three days to get a quote back. In construction, that kind of lag can stall a crew.

B&D had used other systems before. None of them fit. The tools they had didn't offer the applications they needed. They were built for a general audience, not for the daily realities of electrical and mechanical contracting.

The solution
The Shift: From Days to Same Day

When B&D adopted Remarcable, the difference was immediate.

For the field, the new process is simple. Fill out a material request in Remarcable. Hit send. Done. That is all the field needs to do. No paper. No decoding. No waiting for someone to check their email.

On the purchasing side, the speed is just as dramatic. Orders process with the click of a button. What used to take days now takes a quarter of the time. Same day quotes replaced the two to three day turnaround B&D had come to expect.

And when it comes to issuing purchase orders with the purchasing group, Sadler calls the process almost instantaneous. He submits a request. B&D's purchasing team returns vendor quotes, pricing, and lead times. Lead times are critical for his projects, and getting material to the job site on schedule is now something the team can actually manage with confidence.

Visibility That Changes Everything

Speed was only part of the equation. B&D also gained something they never had before: real time visibility into every material order.

Romley and his team use Remarcable's comments feature constantly. They check in with vendors or purchasing for status updates, flag changes, and keep everyone aligned without a single phone call or follow up email. If something shifts, the whole team sees it.

Sadler put it plainly: Remarcable has made it very easy to keep track of where material is at any given time. No more guessing. No more chasing. Just clarity from request to delivery.

Built for How Contractors Actually Work

Remarcable was different. In Romley's words, the platform is tailored to what they needed to do. It speaks the language of the job site. It puts everything the team needs at their fingertips. And it works the way they already think about procurement, just faster and with more control.

The REsult

B&D Industries didn't just upgrade their software. They upgraded how their entire team operates.

Ordering time cut by 75%. What used to take hours takes minutes. Material requests flow from the field to purchasing to suppliers without friction.

Same day quotes. No more two to three day wait for supplier pricing. B&D's purchasing team moves in real time alongside their vendors.

Complete material visibility. Every order, every status update, every lead time, tracked and accessible from anywhere.

A team that is more organized, more productive, and ready for what's next. In Sadler's words: "Remarcable has definitely helped increase our productivity. We're more organized. More up to date. And into this century."

About
B&D Industries
Industry
MEP
HQ
Albuquerque, NM
Branches
3
Headline Results

"It has drastically decreased the time it takes to order materials. Having everything I need at the tip of my finger is awesome."

Chris Romley